Petsitter Koguma (hereinafter referred to as “we”) will promote the protection of personal information by establishing the following personal information protection policy, building a system to protect personal information, and ensuring that all employees are aware of the importance of personal information protection and their efforts.

Management of personal information

In order to keep your personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification or leakage of your personal information, we will take the necessary measures such as maintaining a security system, developing a management system, and thoroughly educating our employees, and will implement safety measures to strictly manage your personal information.

Purpose of use of personal information

We will use the personal information we receive from you to send you e-mails and materials as a means of contacting you, informing you of our business activities and answering your questions.

Prohibition of disclosure and provision of personal information to third parties

We will not disclose your personal information to any third party, except in the following cases

When we have your consent.
When we disclose your personal information to our contractors in order to provide you with the service you have requested.
When it is necessary to disclose the information based on the law.
Safety measures for personal information

We take all possible measures for security to ensure the accuracy and safety of personal information.

Reference by the customer

If a customer wishes to inquire about, correct, or delete his or her personal information, we will respond to the request after confirming the customer’s identity.

Compliance with and review of laws and regulations

We will comply with Japanese laws and regulations and other norms applicable to the personal information we hold, and will review and improve the content of this policy from time to time.

Contact Us

If you have any questions about this policy, please contact us by telephone or using the enquiry form.